Putting the individual at the heart of everything we do

Sunrise Healthcare takes a holistic person centred approach in planning and supporting individuals in the comfort of their own environment to enable them to work towards the goals they wish to achieve.

Care plans will be tailor made with full involvement of the service user. Sunrise Healthcare will also work in collaboration with other professionals and with the individual’s consent we may consult their family.

A person centred plan is a living document – regularly updated as needs or goals change. It’s also regularly referred to by everyone involved so that we can ensure we’re working together to provide consistent and appropriate support.

Person Centred Plan

A person centred plan tells the story of how the individual wants to live their life now, and in the future. We use many different communication tools, so even if an individual finds verbal or written communication difficult, they can still be at the heart of the process of developing their plan. Every individual is unique.

A person centred plan sets out:

  • What’s important to the individual?
  • What they want to achieve?
  • Where they want to live?
  • What they want to learn?
  • What support they need and how they want to use it?
  • How they can live a healthy life?
  • What their hobbies are?

We’re always working to improve the person centred planning process so that it’s easier, quicker and more effective for everyone. Our senior management team, service managers, support workers and supported individuals regularly work together to share ideas on things we can change for the better. Every input is valued.

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